Choosing the Correct Average

More and more frequently I’m finding myself presenting data to clients. Wether
it’s through code reviews or performance
, taking a statistical look at code
is an important part of my job, and it needs presenting to my clients in a way
that is representative and honest. This has led me more and more into looking at
different averages, and knowing when to use the correct one for each scenario.
Interestingly, I have found that the mean, the average most commonly referred to
as simply the average, is usually the least useful.

I want to step through the relative merits of each, using some real life

Disclaimers: Firstly, I’m by no means a statistician or data
scientist; if anything in here isn’t quite correct, please let me know.
Secondly, I deal with relatively small data sets, so we don’t need to worry
about more complex measurements (e.g. standard deviation or interquartile
ranges); sticking with simplified concepts is fine. Finally, all of the data in
this article is fictional, please do not cite any figures in any other articles
or papers.

The Mean

The mean is the most common average we’re likely to be aware of. It works well
when trying to get a representative overview of a data set with a small range;
it is much less representative if we have extremities in our data. If you’ve
ever split a bill at a restaurant, you’ve used a mean average. We arrive at the
mean by adding all of our data points together and then dividing by the number
of data points there were, e.g.:

Person Cost
Harry £42
Stephanie £39
Amit £41
Anna £47
Laura £39

If we’re going to split this bill, then we’d work out the mean:

(42 + 39 + 41 + 47 + 39) ÷ 5 = 41.6

I’m sure you’d all agree that £41.60 is a pretty fair price to pay for your meal
if we’re splitting the bill.

Problems with the Mean

However, if Chad comes along and orders the wagyu steak at £125, we’re going to
have a different outcome altogether:

Person Cost
Harry £42
Stephanie £39
Amit £41
Anna £47
Laura £39
Chad £125

(42 + 39 + 41 + 47 + 39 + 125) ÷ 6 = 55.5

Paying £55.50 each to subsidise Chad’s expensive taste isn’t quite so fair.

I’ve mentioned issues with the mean before, in my previous post about
Sometimes it’s nicer to know either a more representative single number, or to
know that most values are x.

Use the mean if you want a fair or representative take on a data set with a
very small range.
Honestly, I find that the mean is seldom useful in the work
I do, so let’s leave it there.

The Median

The median is great for working out a good representation of a data set that
contains statistical outliers, or data with a large range. The median is simply
the middlemost data point in a set that has been arranged in ascending order;
finding the middle point helps us to trim off any statistical outliers and

Here’s an actual use case from just yesterday. I was doing a code review for a
client and was concerned that their Gulp task took a long time to complete. I
took a measurement of five runs and ascertained the median value:

Run Duration (s)
1 74
2 68
3 70
4 138
5 69

So you take your data points: 74, 68, 70, 138, 69

Reorder them: 68, 69, 70, 74, 138

And pick the centre point: 68, 69, 70, 74, 138

Tip: Whenever you run tests like this one, run an odd number of them
(e.g. 5) so that the median is easier to find.

As you can see here, run 4 took an unusually long time to complete. This would
skew the data if we were to take the mean:

(74 + 68 + 70 + 138 + 69) ÷ 5 = 83.8

83.8 seconds isn’t a very fair reflection when most runs were in the high
sixties/low seventies, so the mean is not appropriate here. It turns out that
the median (at exactly 70) is a very good representation. This means that I will
be telling the client that compilation took an average of 70 seconds to
complete (median run of five runs)

Another good use of the median is in representing page load times: load the same
page five times from an empty cache, record your outcomes, find the median. This
means that you won’t get skewed results from things like DNS latency that might
be out of your control. Again, this happened to me just the other day, and the
mean would have been an unfair and inappropriate representation of the page’s
general performance. Take a look at the DNS delays on this waterfall:

DNS latency affecting page load times. View full size/quality (221KB)

This page took over 20 seconds to load, which is not at all representative.
Unusual DNS slowdowns were causing unexpected delays, so the median measurement
makes allowances for this.

Use the median if you want to get a good view of a data set that has a large
range and/or statistical outliers.

The Mode

The mode is a little harder to explain, but it works best with grouped data
sets. With means and medians, the data is usually whatever-it-ends-up-being.
That is to say, if run 1 takes 62s then the data point is 62; if it takes 93s
then it is 93.

However, if we were to make our own silos of data points, we can begin looking
at finding a mode: instead of representing each data point individually, we put
in into a pre-defined bin, e.g. ≤60s, >60s, ≤90s, etc. Now our data isn’t
whatever-it-ends-up-being, it’s actually inside a category we’re already aware

Let’s look at a better scenario. If a client wants to know how well their site
performs in general, I could do something like this:

  1. Open each page on the site
  2. Measure its load time (or whatever I’m measuring)
  3. Plug that data into a graph

There are a couple of issues here: firstly, I’m going to end up with a very long
x axis if I have profiled each individual page, meaning I’m having to work over
a lot of data; secondly, this still only tells me how each page performs, and
doesn’t give me a very good overview of the site’s performance like we wanted.

Chart showing load times of various pages on a website. View full size/quality (15KB)

This has told me little of any value. What would be better would be to chunk the
data points into bins like ‘under 3s’, ‘between 3s and 5s’, ‘over 10s’, etc.,
and then represent it as a histogram.
A histogram plots the frequency of a data point, not the data point itself. This
allows us to very easily identify the mode:

Chart showing load times of various pages on a website. View full size/quality (9KB)

Now I have a much better of how the site performs in general, noting that most
pages on the site load between 3 and 5 seconds
. Most pages aren’t terrible,
but we do also have a few outliers that we should probably focus on first.

Here I can get a good idea of the distribution in general, and see a good
holistic snapshot of the current site.

Use the mode if you want to get a feel for what most things are like. E.g.
‘most images on the product page are under 75KB’.


If you’re going to be measuring, analysing, or auditing anything for
work/clients, make sure you represent your findings as truly and usefully as
possible. We usually find that the median is the most accurate representation
for measuring things like speed or performance. Any data that is subject to
statistical outliers should not be represented by the mean, as results are
easily skewed. If we want to get a general overview of what most things are
looking like, the mode might be the one to go for.

  • Mean is good for data with a very small range, actually not usually that
    useful. Good for working out average score, or splitting the cost of a meal.
  • Median is good for finding a representative value of a skewed data set. Good
    for measuring open-ended data.
  • Mode is good for a holistic overview; if you can represent the data in a
    histogram then it will give you the mode.

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